1. Data Controller

This website is operated by Kısmet Oto Döşeme. In accordance with Turkish Law No. 6698 on the Protection of Personal Data ("KVKK"), any personal data you share with us through this website or our communication channels is processed by Kısmet Oto Döşeme, acting as data controller, within the scope described below.

2. Data We Collect

When you contact us via the contact form, phone, or WhatsApp, we may collect the following data:

• Full name
• Phone number
• Email address (if provided)
• The content of your request, message, or quote inquiry
• Vehicle and configuration preferences (selections made through the configurator)

3. Purpose of Data Processing

The personal data we collect is processed solely for the following purposes:

• Responding to your request or inquiry
• Managing appointment, quote, and order processes
• Improving service quality and monitoring customer satisfaction
• Fulfilling our legal obligations

4. Data Sharing

Except where legally required, your personal data is not shared with, sold to, or rented to third parties or organizations for marketing purposes. Communications conducted via WhatsApp are subject to WhatsApp's own privacy policy.

5. Data Retention Period

Your data is retained for as long as required by the purpose of processing and by the statutory retention periods set out in applicable legislation; at the end of these periods it is deleted, destroyed, or anonymized.

6. Cookies

Our website may use a limited number of technical cookies to ensure basic functionality. These cookies do not identify you personally and are not used for advertising purposes.

7. Your Rights Under the KVKK

Under Article 11 of the KVKK, you have the right to: learn whether your personal data is being processed; request information about it if it has been processed; learn the purpose of its processing and whether it is used in accordance with that purpose; know the third parties to whom it has been transferred domestically or abroad; request correction if it has been processed incompletely or incorrectly; request its deletion or destruction within the conditions set out in the KVKK; and request that these actions be notified to the third parties to whom the data has been transferred.

8. Contact Us

You can reach us regarding our privacy policy or any requests related to your personal data: